Free tracked shipping on standard New Zealand orders - Overnight Express Options Available

FAQs

Where are you based?

We are an online store based in Waikato, New Zealand.

How long will my order take to ship?

All orders are shipped with tracking in 1-3 days with the exception of custom engraved necklaces and pet tags. Allow up to 5 working days for these items to ship.

Can I get secure signature required delivery?

Yes you can, just choose this option at checkout.

Are your earring hooks hypoallergenic?

Yes, all our earring hooks are nickel free and are hypoallergenic.

An item I want is out of stock. Will it be back?

You can click the notify me when this item is back in stock button to be notified when the item is back in stock. Its recommended to sign up for our emails as well as we regularly send out restock alert emails.

Didn’t find your answer?

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